Clear expectations around refunds and cancellations.

For services personally performed or started by the business, eligibility may depend on work already completed, resources used, service status, and the specific agreement with the customer.

Once work has started, a full refund may not be available. Completed or partially completed services may be non-refundable.

Domain registration, hosting, email, subscriptions, and similar services generally follow the refund and cancellation rules of the actual provider.

If the provider does not issue a refund, Business Email Service cannot guarantee a separate refund from its own side.

If the business agrees to issue a refund for a personally provided service, it will be processed according to the specific written agreement. Contact us before purchasing or starting a service if you are unsure about eligibility.